Troubleshooting
Solutions to the most common issues.
Troubleshooting
- How do I contact your Customer Care team?
- Troubleshooting slow data speeds
- Who can I contact if I’m not happy using your service?
- I can’t create an account or update my payment details
- How to disable Enhanced 4G LTE or Voice over LTE (VoLTE)
- My plan is stuck on "pending" status. How do I fix it?