How do I know which time zone I need?
The time zone you choose when topping up will determine when your plan starts and ends. To make sure your plan starts at the desired time, we recommend picking the time zone that matches the destination you’ll be visiting.
Example: If you’re flying from Vancouver to New York, and your plane arrives at 6:00PM local time (Eastern Time), you should schedule your plan to start at 6:00PM Eastern Time so it starts when your flight arrives.
Alternatively, you can use your home time zone when scheduling a plan, but you’ll need to account for the time difference if your travel destination is in a different time zone.
Why am I only seeing certain time zones?
We’ve limited the number of time zones listed to the ones that cover the United States. There is also only one city listed per time zone to keep things simple. To figure out which time zone you should pick when topping up, please consult the chart below:
|Time Zone||Abr.||UTC Offset||Major cities|
|Hawaii Time||HT||-10:00/-9:00||Hilo, Honolulu, Kailua, Pearl City, Waipahu.|
|Alaska Time||AT||-9:00/-8:00||Anchorage, College, Fairbanks, Juneau, Sitka.|
|Pacific Time||PT||-8:00/-7:00||Anaheim, Bakersfield, Chula Vista, Fremont, Fresno, Henderson, Las Vegas, Long Beach, Los Angeles, Oakland, Portland, Reno, Riverside, Sacramento, San Diego, San Francisco, San Jose, Santa Ana, Seattle, Stockton.|
|Mountain Time||MT||-7:00/-6:00||Albuquerque, Aurora, Boise, Chandler, Colorado Springs, Denver, El Paso, Fort Collins, Gilbert, Glendale, Lakewood, Mesa, Peoria, Phoenix, Salt Lake City, Scottsdale, Tempe, Thornton, Tucson, West Valley City.|
|Central Time||CT||-6:00/-5:00||Arlington, Austin, Chicago, Corpus Christi, Dallas, Fort Worth, Houston, Kansas City, Memphis, Milwaukee, Minneapolis, Nashville, New Orleans, Oklahoma City, Omaha, San Antonio, St. Louis, St. Paul, Tulsa, Wichita.|
|Eastern Time||ET||-5:00/-4:00||Atlanta, Baltimore, Boston, Charlotte, Cincinnati, Cleveland, Columbus, Detroit, Indianapolis, Jacksonville, Louisville, Miami, New York, Philadelphia, Pittsburgh, Raleigh, Tampa, Toledo, Virginia Beach, Washington.|
Don't see the city you'll be visiting listed? Find out what time zone it's in by checking here.