August 7 @ 10:12AM PDT: The outage has been resolved. All Text-Only and Data-Only Plans should now be activating normally again.
August 7 @ 8:49AM PDT: Our carrier partner is currently experiencing an unplanned outage that's causing service issues for some customers who topped up with Text-Only Plans or Data-Only Plans. All teams are engaged to resolve the issue as soon as possible. We apologize for any inconvenience.