10:45 am PT Dec 5: All issues have been resolved.
10:35 am PT Dec 5: Issues affecting SMS/MMS have been resolved. New SIM and plan activations might still be impacted.
9:35 am PT Dec 5: Our carrier partner is currently experiencing an unplanned outage affecting new SIM and plan activations. SMS/MMS might also be affected for some users. All teams are engaged to resolve the issues as soon as possible. We apologize for any inconvenience.