What's new with Roam Mobility and more.
Things to know before using Roam Mobility.
Details on our devices, plans, and network.
Step-by-step guides on using Roam Mobility.
Solutions to the most common issues.
Shipping & Ordering
Policies for shipping, warranty, and returns.
- Unplanned Service Interruption
- Planned Service Interruptions
- How to pick a time zone when topping up
- How do I unlock my phone?
- How LTE data works with Roam Mobility
- Can I reschedule the start time of my plan?
- Can I extend a Snowbird Plan with 1 month only?
- What happens if I run out of 4G LTE data?
- Can I top up an active plan?
- What data speeds can I expect to get?
- Will my Roam Mobility SIM Card expire?
- What devices are compatible with your network?
- Can I pick/change my US phone number?
- APN settings for cellular data and MMS
- How do I access my voicemail?
- How do I buy or top up my plan?
- How do I contact your Customer Care team?
- Troubleshooting slow data speeds
- Who can I contact if I’m not happy using your service?
- What is Roam Mobility’s shipping policy?